Shipping & Returns
How long does shipping take?
We ship all orders within 24 hours on business days.
Delivery typically takes 3–5 business days, depending on your location.
You’ll receive a tracking number as soon as your order ships.
We ship all orders within 24 hours on business days.
Delivery typically takes 3–5 business days, depending on your location.
You’ll receive a tracking number as soon as your order ships.
How can I cancel my order?
If you need to cancel your order, email us at support@steezskin.com as soon as possible.
We ship fast, so once your order is processed, we may not be able to stop it — but we’ll do our best to help.
If you need to cancel your order, email us at support@steezskin.com as soon as possible.
We ship fast, so once your order is processed, we may not be able to stop it — but we’ll do our best to help.
Where do you ship?
We currently ship within the U.S. only. We’re working on expanding internationally soon — stay tuned.
We currently ship within the U.S. only. We’re working on expanding internationally soon — stay tuned.
What’s Your Refund Policy?
We offer a 100-day, no-questions-asked money-back guarantee.
If you’re not happy with your purchase, just email us at support@steezskin.com within 100 days of receiving your order, and we’ll issue a full refund. No hassle, no stress.
We offer a 100-day, no-questions-asked money-back guarantee.
If you’re not happy with your purchase, just email us at support@steezskin.com within 100 days of receiving your order, and we’ll issue a full refund. No hassle, no stress.
FACE CLEANSER
When should I use the cleanser?
Use it every time you shower — it’s built to fit into your routine. For best results, you can also use it twice a day: once in the morning and once before bed.
Use it every time you shower — it’s built to fit into your routine. For best results, you can also use it twice a day: once in the morning and once before bed.
Will it dry out my skin?
No. It’s packed with hydrating ingredients like plant-based hyaluronic acid and organic jojoba oil, so your skin stays clean, balanced, and never tight.
No. It’s packed with hydrating ingredients like plant-based hyaluronic acid and organic jojoba oil, so your skin stays clean, balanced, and never tight.
Can I use it after working out or sweating?
Yes — it’s perfect for washing off sweat, dirt, and oil without over-stripping your skin.
Yes — it’s perfect for washing off sweat, dirt, and oil without over-stripping your skin.
Is it safe for sensitive skin?
Definitely. It's made with gentle, calming ingredients like lavender water and frankincense — no harsh soaps, no burning.
Definitely. It's made with gentle, calming ingredients like lavender water and frankincense — no harsh soaps, no burning.
Where should I store the FACE CLEANSER?
Store the cleanser in your shower for easy access during your daily routine. Make sure the cap is tightly closed, and keep it away from direct sunlight or excessive heat.
Store the cleanser in your shower for easy access during your daily routine. Make sure the cap is tightly closed, and keep it away from direct sunlight or excessive heat.
MOISTURIZER
When should I use the moisturizer?
Use it right after cleansing, once your face is clean and dry. Apply it anytime your skin feels dry, tight, or like it needs a refresh.
Use it right after cleansing, once your face is clean and dry. Apply it anytime your skin feels dry, tight, or like it needs a refresh.
Is it greasy or heavy?
No. It’s a lightweight water cream that absorbs fast and leaves your skin smooth, not shiny.
No. It’s a lightweight water cream that absorbs fast and leaves your skin smooth, not shiny.
What does it do for my skin?
It hydrates, evens tone, and strengthens your skin barrier with niacinamide and hyaluronic acid.
It hydrates, evens tone, and strengthens your skin barrier with niacinamide and hyaluronic acid.
Can I use it after shaving?
Yes — it helps calm and soothe freshly shaved skin without stinging or clogging pores.
Yes — it helps calm and soothe freshly shaved skin without stinging or clogging pores.
Will it make me break out?
No — it’s made with non-comedogenic ingredients like jojoba oil and aloe, so it won’t clog your pores.
No — it’s made with non-comedogenic ingredients like jojoba oil and aloe, so it won’t clog your pores.
Where should I store the MOISTURIZER?
Keep the moisturizer by your sink or in a bathroom drawer, away from direct sunlight. Make sure it stays cool, dry, and sealed tight to preserve freshness.
Keep the moisturizer by your sink or in a bathroom drawer, away from direct sunlight. Make sure it stays cool, dry, and sealed tight to preserve freshness.
Subscription Management
What are the subscription benefits?
When you subscribe, you get:
- 15% off for life on every order
- A limited-edition STEEZ hat with your first delivery
- Automatic refills, so you never run out
- Early access to new products and exclusive drops
- The flexibility to pause or cancel anytime
When you subscribe, you get:
- 15% off for life on every order
- A limited-edition STEEZ hat with your first delivery
- Automatic refills, so you never run out
- Early access to new products and exclusive drops
- The flexibility to pause or cancel anytime
Can I cancel my subscription anytime?
Yes — you can cancel your subscription anytime through your account. No fees, no commitments.
Yes — you can cancel your subscription anytime through your account. No fees, no commitments.
Question
Answer
Answer
Shipping & Returns
How long does shipping take?
We ship all orders within 24 hours on business days.
Delivery typically takes 3–5 business days, depending on your location.
You’ll receive a tracking number as soon as your order ships.
We ship all orders within 24 hours on business days.
Delivery typically takes 3–5 business days, depending on your location.
You’ll receive a tracking number as soon as your order ships.
How can I cancel my order?
If you need to cancel your order, email us at support@steezskin.com as soon as possible.
We ship fast, so once your order is processed, we may not be able to stop it — but we’ll do our best to help.
If you need to cancel your order, email us at support@steezskin.com as soon as possible.
We ship fast, so once your order is processed, we may not be able to stop it — but we’ll do our best to help.
Where do you ship?
We currently ship within the U.S. only. We’re working on expanding internationally soon — stay tuned.
We currently ship within the U.S. only. We’re working on expanding internationally soon — stay tuned.
What’s Your Refund Policy?
We offer a 100-day, no-questions-asked money-back guarantee.
If you’re not happy with your purchase, just email us at support@steezskin.com within 100 days of receiving your order, and we’ll issue a full refund. No hassle, no stress.
We offer a 100-day, no-questions-asked money-back guarantee.
If you’re not happy with your purchase, just email us at support@steezskin.com within 100 days of receiving your order, and we’ll issue a full refund. No hassle, no stress.
FACE CLEANSER
When should I use the cleanser?
Use it every time you shower — it’s built to fit into your routine. For best results, you can also use it twice a day: once in the morning and once before bed.
Use it every time you shower — it’s built to fit into your routine. For best results, you can also use it twice a day: once in the morning and once before bed.
Will it dry out my skin?
No. It’s packed with hydrating ingredients like plant-based hyaluronic acid and organic jojoba oil, so your skin stays clean, balanced, and never tight.
No. It’s packed with hydrating ingredients like plant-based hyaluronic acid and organic jojoba oil, so your skin stays clean, balanced, and never tight.
Can I use it after working out or sweating?
Yes — it’s perfect for washing off sweat, dirt, and oil without over-stripping your skin.
Yes — it’s perfect for washing off sweat, dirt, and oil without over-stripping your skin.
Is it safe for sensitive skin?
Definitely. It's made with gentle, calming ingredients like lavender water and frankincense — no harsh soaps, no burning.
Definitely. It's made with gentle, calming ingredients like lavender water and frankincense — no harsh soaps, no burning.
Where should I store the FACE CLEANSER?
Store the cleanser in your shower for easy access during your daily routine. Make sure the cap is tightly closed, and keep it away from direct sunlight or excessive heat.
Store the cleanser in your shower for easy access during your daily routine. Make sure the cap is tightly closed, and keep it away from direct sunlight or excessive heat.
MOISTURIZER
When should I use the moisturizer?
Use it right after cleansing, once your face is clean and dry. Apply it anytime your skin feels dry, tight, or like it needs a refresh.
Use it right after cleansing, once your face is clean and dry. Apply it anytime your skin feels dry, tight, or like it needs a refresh.
Is it greasy or heavy?
No. It’s a lightweight water cream that absorbs fast and leaves your skin smooth, not shiny.
No. It’s a lightweight water cream that absorbs fast and leaves your skin smooth, not shiny.
What does it do for my skin?
It hydrates, evens tone, and strengthens your skin barrier with niacinamide and hyaluronic acid.
It hydrates, evens tone, and strengthens your skin barrier with niacinamide and hyaluronic acid.
Can I use it after shaving?
Yes — it helps calm and soothe freshly shaved skin without stinging or clogging pores.
Yes — it helps calm and soothe freshly shaved skin without stinging or clogging pores.
Will it make me break out?
No — it’s made with non-comedogenic ingredients like jojoba oil and aloe, so it won’t clog your pores.
No — it’s made with non-comedogenic ingredients like jojoba oil and aloe, so it won’t clog your pores.
Where should I store the MOISTURIZER?
Keep the moisturizer by your sink or in a bathroom drawer, away from direct sunlight. Make sure it stays cool, dry, and sealed tight to preserve freshness.
Keep the moisturizer by your sink or in a bathroom drawer, away from direct sunlight. Make sure it stays cool, dry, and sealed tight to preserve freshness.
Subscription Management
What are the subscription benefits?
When you subscribe, you get:
- 15% off for life on every order
- A limited-edition STEEZ hat with your first delivery
- Automatic refills, so you never run out
- Early access to new products and exclusive drops
- The flexibility to pause or cancel anytime
When you subscribe, you get:
- 15% off for life on every order
- A limited-edition STEEZ hat with your first delivery
- Automatic refills, so you never run out
- Early access to new products and exclusive drops
- The flexibility to pause or cancel anytime
Can I cancel my subscription anytime?
Yes — you can cancel your subscription anytime through your account. No fees, no commitments.
Yes — you can cancel your subscription anytime through your account. No fees, no commitments.
Question
Answer
Answer